Uploading images that too heavy will not only create issues with the user experience on your site but will also affect your SEO strategy (loading speed, bounce rate, ranking, etc). You should use images with small capacity for the best result. ManySales allows you to upload 3 kinds of image files: PNG, JPEG, WEBP, and GIF.
Our system allows using image file less than or equal to 2MB:
This rule with be applied for both Pop-up and Email.
In case, the capacity of your image is more than the limitation, these are our suggestions:
Use the website: https://tinypng.com/ to optimize the JPEG and the PNG files;
Use the website: https://ezgif.com/optimize to optimize the GIF files.
With these 2 websites, your image capacity is optimized but still keeps quality.
If you have more questions, please contact us via live chat or email email@example.com.