ManySales app supports users to import contacts and reviews for products with CSV files. However, the system requires a CSV file with different structures in each feature.

There are two structures of the CSV file as below:

Structure of CSV file for Contacts Importing

The structure of the CSV file in this feature will contain 13 elements as below:

  • Name, Gender, Birthday, Address, Country, City, State, Zipcode, Order count, Total Spent, Last order date: Optional - feel free to enter any information on these columns.
  • Email: Please enter the correct email format. Otherwise, the system will skip your email if you entered the wrong one. For example xyz@abc.com
  • Phone number: The phone number must have the country code + contact number. For example +16135551212 or +1 613-555-1212.

Note:

  • The system will display an error if you select the wrong file format or close the browser during this process takes place
  • Email and Phone Number are two required information to be imported into the ManySales app. You may be missing one of these two elements, but you should not leave both of them as blank.
  • The column can change the order but the file requires full of these third-teen elements. If one of these columns is deleted, the contacts import process will encounter an error and cannot continue.

Structure of CSV file for Reviews Importing

The structure of the CSV file in this feature will contain four elements as below:

  • Name: This field cannot be blank.
  • Content, Picture URL: Optional
  • Rating: This field cannot be blank

Note:

  • The system will display an error if you select the wrong file format or close the browser during this process takes place
  • The system will override your data if it is duplicated.

We suggest that you should download our file CSV then filing out this required information to follow the format. In case you want to create a new file, you should double-check with our CSV file before uploading.

If you need more help, please let us know via our live chat or email us at support@manysales.io

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