Does your Shopify store have hundreds of abandoned checkouts waiting for their owners to proceed to checkout? This is a common issue for many online stores. How do you tackle this issue SMS/Email automation to increase your orders?

This article will give you an overview of how to send automatic reminders with ManySales to customers who abandon their carts:

You can easily create your workflow automation for each trigger(s). Here let create a workflow with trigger: Abandoned Checkout for Abandoned Checkout Recovery with SMS/Email Automation:

  • Click on Automation Flow in the side menu and then click on Create new. You can also click Enable on the predefined Abandoned Checkout SMS/Email automation.
  • Use the General field to give your automation a name and click Enable/Disable on this automation. For example Abandoned Checkout SMS/Email Reminder.
  • Use the Trigger field to choose a trigger to start your workflow. From the Order drop-down menu select Abandoned checkout and then click Save.
  • Then click on (+) icon to add action selection for this workflow
  • Then click on the Condition icon, set your condition for your flow then hit the Add button to continue
  • Next, if those abandoned checkout cases with the cart value greater than $100, then select the action for your flow by clicking on Yes (+) button
  • Select the follow-up SMS/Email action to interact with customers
  • You can create a new SMS campaign or Email campaign or load content from SMS/Email drafts/campaigns or choose the template as the picture below:
  • Finally, save this workflow and see how your campaigns perform.

Please see these articles for SMS/Email and Automation Flow setup for further information

>>> Create a new SMS Campaign

>>> Create a new Email Campaign

>>> Automation Setup

If you need more help, please let us know via our live chat or email us at support@manysales.io

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