SMS/Email marketing automation is a powerful process that allows businesses to connect with their customers, achieve their marketing goals, and increase sales through custom text/email messages sent on your schedule.

ManySales lets you create marketing automation that targets specific customers to notify them of multiple events. Each automation serves a different purpose and is set according to your specific goal. Automated text/email messages can be sent either to customers or yourself as a store owner.

  • Abandoned Checkout: This automation is triggered when a customer abandons their cart. You can send a text/email message to remind them of their abandoned checkouts.
  • Order Update related (Order Created, Order Paid, Order Cancelled, Order Fulfillment): Since Shopify already has this as a default notification system, you can use ManySales to send a follow-up message to your customer like upselling, how-to-use onboarding, or special promotion.
  • Shipping Update: Automatic notifications sent to customers when their fulfilled order's tracking numbers are updated. Combine with Conditions = Delivered, you can create an Email/ SMS request review after customers have received their purchase to ask for feedback.
  • Customer: a welcome message is important because it will deduct the gap between you and your customer. Besides, you will attract more attention and have a chance to introduce the product that you are selling or offer a discount. With the Automation Flow of ManySales, everything is automatically performed to help you get closer to the new potential customers.

If you need any assistance, please let us know via our live chat or email us at support@manysales.io

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