There are some difficult situations to investigate your store deeper, and it's the main reason why we need permissions to access to your Products, Apps, Theme, and Orders information.
- Theme: in case you had a problem with storefront display when using our features, Theme permission is compulsory for us to understand your problem further, we might take a look at your code and adjust it if needed.
- Apps: our app does not work correctly, and its settings are one of the main reasons for that, so we need permission to re-check it.
- Orders: in case you encountered an issue with Automation Flow regarding the order variants.
- Products: we need to check whether your products from Shopify are synced to our apps properly or not.
For more details on how to create a staff account, please refer to this article.
Should you need further support, please feel free to contact us via live chat or email us at email@example.com.