Currently, the ManySales app is using Shopify and Paddle Payment System. We have to follow all of their Policies, therefore please read more below for more details.
Shopify Payment System:
- In some cases when you have to uninstall and re-install the app, just follow all the steps in How to get Manysales app, and all your data will be synced back.
- In case you're having any issues with your charging/payment procedure, please contact the Shopify support team as soon as possible. Also, kindly notify us by our live chat or our email.
- For upgrading and downgrading concern(s) during the billing period, please refer to this link here.
Paddle Payment System:
- With Paddle, it’s now safer, easier, and faster for you top-up the credit which is used for an SMS campaign. For further payment policy, please visit this link.
- In case you decide to delete the ManySale app while you still have the balance of the SMS credits, then it is still placed in the app. Once you reinstall the ManySales, you definitely keep using the remaining amount.
- If you need support when having issues regards charging procedures, please contact the Paddle Help Center or notify us by our live chat or email.
If you need more help, please let us know via our live chat or email us at email@example.com