In order to create an email to send to customers, please follow these steps as below:

  • Click icon User Engagement then hit the button + Create New or (select Email Campaign then hit the Create new button)
  • Choose Email Campaign tab - Design and send email to your contact
  • Fill out Email Name, then choose your audience
  • Choose template email or you can create your own content
  • Enter the email subject, name sender, and the content. Click (+) to add the emoji or click {...} to choose the variables. Then click the send test message button to check your email content before delivering
  • Click Save to complete
  • Choose the Schedule as "Start Now" or you can customize the date to send to your customers (Custom date).


  • You can change the setting of Delivery Time from Custom Date to Start Now at any time, which depends on your campaign.
  • When you set the Delivery Time as Custom date, the time zone will be default as (GMT-05:00). If you want to change this time one to another one, you can do that in the Account and Billing tab which is located in the sidebar. Last but not least, don't forget to click the Save button after changing.

Should you need further support, please feel free to contact us via live chat or email us at

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